CS2 Deliver New £3m Refurbished Customer Support Centre For Poundland



Poundland Customer Support Centre, Walsall

Services Used

  • Pre-Acquisition Advice
  • Building Surveying
  • Contract Administration
  • CDM Principal Designer Services
  • Party-Wall
  • Dilapidations

The Solution

CS2 were appointed by Poundland to provide Pre-Acquisition Advice Building Surveying, Contract Administration and CDM Principal Designer Services for the refurbishment of their new customer support centre.

The existing building was a 1993 former HMRC office that had been unoccupied for 3 years. It comprised purpose-built offices over 3no. floor levels with a gross internal floor area of approx. 35,000sqft. The office areas were generally worn, tired and in need of refurbishment to bring them into a modern occupational standard.

CS2 worked with the client to successfully deliver this office refurbishment to a high standard improving the work environment for staff. Our involvement included pre-acquisition advice, feasibility planning, project management services, party-wall and dilapidations negotiations for outgoing tenants.


Project Manager

Mark EdwardsDirector